Privacy Policy

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1. Who we are 

KR Finds FZC LLC ("Kat & Piece", "we", "us") is responsible for your personal data. Address: Sharjah Publishing City, UAE. Contact: contact@kat-and-piece.com 

 

2. What we collect 

Order details: name, email, phone number, delivery address, and what you bought. 

Payment information: handled by our payment providers (Visa, Mastercard, Google Pay and Apple Pay). We don't store your full card details. 

Messages: what you send us by email, WhatsApp, or social media, and any reviews or photos you submit. 

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Technical and browsing data: device and browser type, IP address, pages viewed, and how you arrived at our site, collected through cookies and similar tools. 

Marketing preferences: whether you've subscribed to or opted out of emails or messages. 

We don't ask for sensitive information such as health or religious details. Please don't send us any. 

 

3. Why we use it 

• Purpose 

• Basis 

• Process and deliver your order, handle returns and refunds 

• Needed to fulfill our contract with you 

• Answer questions and give customer support 

• Needed to fulfill our contract / our legitimate interest 

• Send newsletters, offers, and restock alerts 

• Your consent (you can withdraw anytime) 

• Show you relevant ads and measure how they perform 

• Your consent, via our cookie settings  

• Improve our website and products, prevent fraud 

• Our legitimate interest in running a safe business 

• Meet tax, accounting, and legal obligations 

• Legal requirement 

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4. Who we share it with 

We don't sell your personal data. We share it only with trusted providers who help us operate: 

Website and hosting: Wix. 

Payments: Stripe, Tabby, Tamara, Apple Pay and Google Pay. 

Delivery: Jeebly. 

Marketing and analytics: Meta (Facebook and Instagram), Google [Analytics], and Google Workspace [email provider]. 

Professional advisers, such as accountants and lawyers. 

Authorities, where the law requires it or to protect our rights. 

These providers may only use your data to provide their services to us, or as set out in their own privacy policies. 

 

5. Sending data outside the UAE 

Some of our providers, such as Wix, Meta, and Google, store or process data outside the UAE. When this happens, we use providers that apply appropriate safeguards, and we share only what's needed. If you're in another GCC country, your data may also be transferred to and processed in the UAE. 

 

6. Cookies and similar technologies 

We use cookies to keep the site working, understand how it's used, and show relevant ads. 

Type 

What it does 

Your choice 

Essential 

Cart, checkout, security 

Always on 

Analytics 

Counts visits and shows which pages work 

Optional 

Marketing 

Meta Pixel measures ad results and lets us show ads to people who visited our site 

Optional 

Choose your settings in the cookie banner on our site. You can change them any time, or block cookies in your browser, though some features may not work. You can also adjust ad preferences in your Facebook and Instagram settings. 

 

7. How long we keep it 

We keep your data only as long as needed: 

Order and invoice records: 5 years, in line with tax and accounting rules.  

Customer service messages: 5 years. 

Marketing subscriptions: until you unsubscribe. 

Cookie and analytics data: 1 year. 

After that, we delete or anonymize it. 

 

8. How we protect it 

We use reasonable technical and organizational measures, including encrypted (HTTPS) connections, secure payment processing, and limited access to personal data within our business. No system is perfectly secure. If a breach affects your data in a way that could harm you, we'll notify you and the authorities as the law requires. 

 

9. Your rights 

You can ask us to: 

Access the personal data we hold about you. 

Correct anything that's wrong or incomplete. 

Delete your data, where we don't need to keep it. 

Restrict or object to certain uses, including marketing. 

Receive a copy of your data in a common format (portability), where it applies. 

Withdraw consent at any time. This doesn't affect past use. 

To use these rights, email contact@kat-and-piece.com We may need to confirm your identity, and we'll respond within 30 days. If we can't do what you ask, such as deleting tax records we must keep, we'll explain why. To stop marketing, click "unsubscribe" in any email or reply STOP to a message. 

 

10. Children 

Our website is for adults, and we don't knowingly collect personal data from people under 18. If you think a child has given us their data, contact us and we'll delete it. 

 

11. Marketing messages 

We'll only send marketing emails or WhatsApp messages if you've agreed. Order updates and service messages are separate and will still be sent. 

 

12. Complaints 

Please contact us first at [privacy email] and we'll try to fix the problem. You may also complain to the relevant data protection or consumer authority in the UAE or in your country. 

 

13. Changes to this policy 

We may update this policy as our business or the law changes. The latest version will always be on this page, and we'll tell you about important changes. 

 

14. Contact us 

Kat & Piece | Sharjah Publishing City, Sharjah, UAE | Emai: contact@kat-and-piece.com